How to handle/install Adobe products purchased through Microsft Store
What is the Microsoft Store?
Can I download a free trial of Adobe software through the Microsoft Store?
Yes, you can download a free trial of 7 days from the Microsoft Store.
Where are Adobe products available for purchase, download or install through the Microsoft Store?
You can open the Microsoft Store on Windows by clicking on your Windows Icon on the Bottom taskbar or the taskbar as per your location and typing in "Microsoft Store" and then click on the Microsoft Store icon:
Once the Microsoft Store is opened then on the top search bar in Store Application Search For "Adobe INC" to search for all official Adobe Products
To install the any Adobe Application click on the Application Tile and then click on "Install" or "Get".
The application should Start Installing Now.
After the application is installation is complete the application will open or you can open it by searching the application name in your Windows Search Bar.
If Adobe Creative Cloud Was Installed instead of the desired Adobe application.
If the desired application is not installed and Adobe Creative Cloud Application is being installed then check the email in the Microsoft Store that is being used to download and use the same in your Adobe Creative Cloud Application to SignIn.
If its asking you to install the desired application then go ahead and click on install in the Adobe Creative Cloud application.
Note :
1. If the application is already Installed it will show "Installed" in Microsoft Store.
2. If you have purchased the application through Adobe Website the Store might show you "owned", if not then please check the email address that you are using to log in to your Microsoft store or there is a syinncing issue in your passowrds stored in Microsft Windows.
3. If nothing works you can contact Microsoft Support and Adobe Support as required(For details on how to read in the below article).
4. If nothing works please contact us.
Will a purchase from the Microsoft Store version of Adobe software include a serial number?
No, the Microsoft Store handles licensing.
What if I need technical support?
The Microsoft Store handles the download, installation, licensing, and updating of all products purchased through it. If you encounter an issue with an Adobe product during one of these four processes, visit http://www.support.microsoft.com.
For all other issues, including program errors and how to questions, visit http://www.adobe.com/support/photoshop-elements. This page has online Help, links to the user-to-user forums, and the phone number to call Adobe Technical Support. Additionally, you can visit http://feedback.photoshop.com to have your questions answered.
What if I want to return an Adobe product purchased through the Microsoft Store?
As the product was purchased and licensed through the Microsoft Store, Microsoft, and the Microsoft Store handle all returns.
How do I cancel Adobe subscription purchased from Microsoft Store?
Any Adobe subscription that you purchase from the Microsoft Store is managed by Microsoft.
You can cancel your subscription using the Microsoft Store. For step-by-step instructions, see Microsoft's documentation for How to cancel your Microsoft subscription.
For billing issues or a refund, see Microsoft's documentation for Returning items you bought from Microsoft Store for exchange or refund.