How to disable AI in Adobe products for Team's and Enterprise License

Disable AI in Adobe

Couple of way's to disable Generative AI on Enterprise and Team's Licenses for Acrobat Pro/Standard

  1. If you want to disable Adobe Generative AI for all licenses from Adobe backend team on all users Contact Adobe Support with the following steps:
    1. Login in adobe.com or click on the following link : Adobe Support with your Adobe registered ID.
Where to sign in on Adobe.com
  1. Then initiate customer support chat.

Contact Adobe help
  1. Type in "Acrobat Pro" then "Agent" if requested for and that should get you through customer chat.
  2. Keep the following handy to give to support Agent.
    1. Organization ID
    2. Number Of Users
    3. Adobe registered Administrator Email Address
    4. Note:
      1. AI can right now only be disabled on ALL USERS from backend team.
      2. To disable on only specific users you have to goto each computer on which the product is installed and disable then one by one.
      3. For users on servers or configured through Active Directory they can be disabled by registry on windows.
  1. If you want to disable Adobe Generative AI from Windows Registry for personal or tems license :

    REGEDIT.EXE from RUN [Press Windows Key + R Key on keyboard together ]
    and then goto HKEY_LOCAL_MACHINE and from the below path open the following registry key :
    \HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

    create new D Word key: bEnableGentech
    value: 0

    //Setting the value to 1 will enable their generative AI features.

    For Teams Licenese apply this as your group policy and then use gpupdate/ force on all systems required to process in batch.

    You can also use the following powershell script:

    New-ItemProperty -Path 'HKLM:\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown' -Name "bEnableGentech" -PropertyType DWord -Value 0


    If the Above fails in that case please use the following:

    $Path = 'HKLM:\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown'
    if (!(Test-Path $Path))
    {
    $null = New-Item $Path -Force -ErrorAction Stop
    }
    New-ItemProperty $Path -Name bEnableGentech -PropertyType Dword -Value 0 -Force


  2. If you are managing devices solely via intune, you can disable this via a remediation with two scripts:

    Detection:

    $path = "HKLM:\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown"
    $name = "bEnableGentech"
    $type = "DWORD"
    $value = 0

    Try {
    $Registry = Get-ItemProperty -Path $Path -Name $Name -ErrorAction Stop | Select-Object -ExpandProperty $Name
    If ($Registry -eq $Value){
    Write-Output "Compliant"
    Exit 0
    }
    else {
    Write-Warning "Not Compliant"
    Exit 1
    }
    }
    Catch {
    Write-Warning "Not Compliant"
    Exit 1
    }

    Remidiation:
    #Fileext
    $regkey="HKLM:\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown"
    $name="bEnableGentech"
    $value=0

    #Registry Template
    If (!(Test-Path $regkey))
    {
    New-Item -Path $regkey -ErrorAction stop
    }

    if (!(Get-ItemProperty -Path $regkey -Name $name -ErrorAction SilentlyContinue))
    {
    New-ItemProperty -Path $regkey -Name $name -Value $value -PropertyType DWORD -ErrorAction stop
    write-output "remediation complete"
    exit 0
    }

    set-ItemProperty -Path $regkey -Name $name -Value $value -ErrorAction stop
    write-output "remediation complete"
    exit 0
  3. If you want to disable Adobe generative AI from a single system in Acrobat Pro/Standard version then use the stepes mentioned the following link to Adobe helpx article.

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